You have the following rights:
- To be treated with courtesy and respect
- To get health care without having to wait too long
- To get an appointment when you need one
- To get care from qualified Medical staff
- To see a specialist when you need to
- To choose a doctor you trust (and change doctors)
- To understand your health problem and the risks and benefits of treatments
- To get a second opinion about a health problem
- To choose or refuse treatment
- To know how your health plan works
- To appeal a decision your HMO made about your care
- To see and get a copy of your health care records
As a person with a disability, you have the right to:
- Have most physical barriers removed that make it hard for you to use your health care services
- Extra time for visits if you need it
- A sign language interpreter if you need one – free of charge
- Health information in a format you can use if you are blind or have low vision, or another disability that impacts your ability to utilize written materials
- Special medical equipment, like an exam table or a scale that works for you if you use a wheelchair
- Take your service animal into exam rooms with you (as appropriate- e.g. operating room wouldn’t work)
How Can ILRCSF help you? We can help to clarify your rights, and assist/support you through the process of asserting them with your HMO.
This information is also available in: Chinese Traditional, Spanish
Find out how you can support ILRCSF’s work towards building a more accessible community.
