Tuesday, November 04, 2014
2:00 pm - 3:15 pm
505 Van Ness Ave
San Francisco, California
♦ For this panel, the CPUC invites disability rights organizations and community groups representing low income,
minority communities, and immigrant communities to discuss consumer experiences with transportation
options including TNCs.
o How would consumers characterize their transportation options before TNCs and since TNCs
have become more widely available?
o Have consumers experienced difficulties accessing a TNC (e.g., requesting a ride, or boarding a
vehicle once it arrives) or non-TNC transportation options?
o Do consumers have any concerns with respect to TNCs (e.g., safety, cost, accessibility,
o Have consumers altered their behavior with respect to shopping, commuting, recreation, or
accessing educational opportunities as a result of TNC services or other changes in their